COBIT divides IT activities in a generic process model into four domains. These domains are: “Plan and Organize“, “Acquire and Implement”, “Deliver and Support” and “Monitor and Evaluate”. The domains are geared towards the standard responsibilities of planning, constructing, operating and monitoring.

The COBIT framework contains a reference process model and a common language applicable for everyone in the company in order to consider and manage the activities. The introduction of an operating model and a common language for all parties involved is the first and one of the most important steps in achieving good governance. COBIT also contains a framework for measuring and evaluating IT performance, communicating with service providers and integrating best management practices. A process model supports process ownership and provides for the definition of tasks and responsibilities.

In order to effectively control IT it is important to be familiar with the activities and risks within the IT which have to be managed.