glenfisPassed
Our binding promise of quality.

In addition to the basic ‘must’ requirements of the OGC/APMG software function plan based on the ITIL® core books, the criteria for the glenfisPassed service primarily also include practitioner and implementation requirements on the part of the Glenfis experts. Glenfis has successfully passed through the three-stage auditing process and is now the second company to be officially appointed as a licensed software assessor - the first company to do so in the heart of Europe.

glenfisPassed
glenfisPassed

The following tool provider have been certified successfully by Glenfis AG since November 2011:

Provider/Tool Certified processes Date
iET Solutions GmbH
iET ITSM V6.0
Service Portfolio Management
Service Catalogue Management
Service Level Management
Availability Management
Change Management
Service Asset & Configuration Mgmt
Release and Deployment Mgmt
Knowledge Management
Event Mgmt
Request Fulfilment
Incident Mgmt
Problem Mgmt
24.5.2013
Cherwell Software Inc.
Cherwell Service Management V3.6
Request Fulfillment
Change Management
Service Catalogue Mgmt
22.12.2011
USU AG
Valuemation 4.2
Incident Mgmt
Problem Mgmt
Change Mgmt
Request Fulfilment
Service Portfolio Management
Service Asset & Configuration Mgmt
Service Catalogue Mgmt
Financial Mgmt
Release & Deployment Mgmt
Knowledge Mgmt
21.12.2011
USU AG
USU KnowledgeCenter 5.4
Knowledge Management 1.11.2011
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